Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our services, including our website, mobile app, and any other platforms or media through which we offer our products and services (collectively referred to as the "Services"). By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2 Acceptance of Terms: These Terms are effective upon your first use of our Services and remain in effect until terminated by either party. If you do not accept these Terms, please discontinue your use of our Services immediately.

1.3 Age and Legal Restrictions: Our Services are intended for individuals who are at least 18 years old (or the age of majority in their jurisdiction) or have reached the age of majority as defined by the laws of their country. By using our Services, you represent that you meet this minimum age requirement and are legally permitted to use our Services.

2. Account Registration

2.1 Eligibility: To register for an account with us, you must provide accurate and truthful information about yourself, including your name, address, date of birth, and other required details.

2.2 KYC and Verification Requirements: We may require additional verification documents to confirm your identity and ensure compliance with anti-money laundering regulations.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials and any other information related to your account.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum Limits: Our minimum deposit is €10 (or the equivalent in other currencies), while our maximum deposit varies depending on your account type and payment method.

3.3 Processing Times and Fees: We strive to process withdrawals within 24-72 hours, although this may vary depending on the payment method and any applicable fees.

3.4 Anti-Money Laundering Policy: We are committed to preventing money laundering and comply with relevant regulations to ensure the integrity of our Services.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses may be credited to your account automatically upon meeting certain requirements, such as making a minimum deposit or completing specific tasks.

4.2 Wagering Requirements: To withdraw bonus funds, you must meet the applicable wagering requirements, which are clearly stated in each promotion's terms and conditions.

4.3 Expiry and Abuse Clauses: Bonuses expire after a specified period if not used within that time frame. We reserve the right to revoke bonuses or cancel promotions if we suspect abuse or manipulation.

5. Gameplay and Fairness

5.1 RNG Usage: Our games utilize Random Number Generators (RNGs) to ensure fair outcomes and prevent predictability.

5.2 Game Malfunctions: If a game malfunctions, we will take all necessary steps to rectify the issue promptly and fairly.

5.3 Limits on Play and Responsible Gaming Tools: We offer various tools and limits to help you manage your gaming activities responsibly, including self-exclusion options, deposit limits, and wager limits.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can opt out of using our Services for a specified period by contacting our support team or using the self-exclusion feature in your account settings.

6.2 Deposit, Wager, and Session Limits: We offer various limits to help you control your gaming activities responsibly, including deposit limits, wager limits, and session limits.

6.3 Help and Support Links: If you or someone you know is struggling with problem gaming, please seek help from one of the resources listed on our website or contact our support team for assistance.

7. Prohibited Activities

7.1 Bonus Abuse: We take bonus abuse very seriously and will revoke bonuses or cancel promotions if we suspect manipulation or exploitation.

7.2 Fraud, Collusion, or Manipulation: Engaging in any form of cheating, collusion, or manipulation is strictly prohibited and may result in account suspension or closure.

7.3 Use of Bots or Automated Systems: The use of bots or automated systems to play games or manipulate outcomes is strictly prohibited and will be dealt with accordingly.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account at any time by contacting our support team.

8.2 Breach of Terms: If you breach these Terms, we reserve the right to suspend or close your account without notice.

8.3 Inactivity and Dormant Accounts: We may suspend or close accounts that have been inactive for an extended period.

9. Privacy and Data Protection

9.1 Information Collected: We collect various types of information about you, including personal data, usage patterns, and financial transactions.

9.2 Use and Storage of Personal Data: We use your personal data to provide our Services, communicate with you, and comply with regulatory requirements.

9.3 GDPR Compliance (if applicable): We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection regulations in all jurisdictions where we operate.

10. Limitation of Liability

10.1 Losses: We are not liable for any losses or damages resulting from your use of our Services, including losses due to game malfunctions, technical issues, or unforeseen circumstances.

10.2 System Errors: If an error occurs in our systems, we will take all necessary steps to rectify the issue promptly and fairly.

10.3 Third-Party Links: We are not responsible for any links or content provided by third-party websites or services that you access through our Services.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.

11.2 Notification of Changes: If we make significant changes to these Terms, we will notify you through our website or by email. Your continued use of our Services after such notification constitutes your acceptance of the updated Terms.